At Shades Of Sky, we prioritize a smooth and efficient delivery process, ensuring your order reaches you in a timely and secure manner. This policy covers all domestic shipping details, so you can shop with confidence, knowing exactly what to expect from our shipping services.

Processing and Dispatch Times
● Orders are processed within 2-3 business days (excluding weekends and public
holidays).
● Once dispatched, you will receive an email or WhatsApp notification with tracking details,allowing you to monitor your order's progress in real-time.

Shipping Within India
● Free Standard Shipping Available on all orders across India
● Delivery Time: Typically 5-7 business days from dispatch.
● Orders are delivered through our trusted courier partners, such as shiprocket , ensuring
secure and timely deliveries.

Prepaid Orders
● Prepaid orders (credit card, debit card, net banking, UPI) are processed quicker since
they do not require phone verification.
● We recommend prepaid options for faster processing and seamless checkout.
Delivery Attempts and Unserviceable Areas
● Our courier partners will make two delivery attempts
If both attempts are unsuccessful, the package will be returned to us. We will then contact you to arrange for redelivery or a refund (please note that international shipping costs are
non-refundable).

In rare cases, certain pincodes may be unserviceable. If your pincode falls under this category, we will notify you promptly and cancel the order with a full refund.

Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email or
WhatsApp.
You can use this to monitor your package in real time and stay updated on the expected delivery date.

In-Store Pickup and Local Delivery (Coimbatore)
● In-Store Pickup
Available for Coimbatore residents. Orders will be ready within 24-48 hours, and we will notify you when it's available for collection.
● Same-Day Delivery

Offered in Coimbatore for orders placed before 4 PM.
Orders placed after 4 PM will be delivered the following business day.
Potential Delays

Although we work hard to ensure timely deliveries, unexpected delays can occur due to weather conditions, strikes, or holidays. If such delays happen, we will inform you and assist you in tracking your order.

Frequently Asked Questions (FAQs)

Ql: What happens if I'm not available to receive my order?
Our courier will make two attempts. If both attempts fail, the order will be returned to us, and we will contact you for a refund or redelivery arrangement.

Q2: How do I track my order?
Once your order is shipped, you will receive a tracking number via email or WhatsApp, which can be used to track your package through the courier's website.

Q3: Can I change my shipping address after placing an order?
Yes, you can request an address change within 24 hours of placing the order. However, once the order is dispatched, no changes can be made.

Q4: What should I do if my area is unserviceable?
If your pincode is unserviceable, we will notify you and cancel the order with a full refund.
If you have any questions or concerns related to shipping, feel free to contact us via email at care@shadesofsky.in

Our dedicated team is ready to assist you with inquiries about your order, delivery status, or any shipping-related concerns. By placing an order with Shades Of Sky, you agree to the terms and conditions outlined in this shipping policy. We are committed to providing a smooth and transparent shopping experience, ensuring your order reaches you efficiently and securely